This is a help guide for Microsoft Outlook2000. This help manual is intended to help people setup and install their email account and details.

The following details are covered:

ü       Where to put your name and email account

ü       Where to change the SMTP and POP3 server details

ü       Misc. options for your email

1.How to access your email details.

1.a Start up Outlook.

1.b Click on Tools.

1.c Click on Accounts.

Now occasionally there may be more than one account under the "Mail" tab. Disregard all except the one with "Default" next to it. This is the one you will be working with.

If there is nothing in there, once you have clicked "Accounts" it means there is no email account setup on your computer, and if this is the case then click "Add" and click "Mail" and follow the step-by-step instructions to setup an email account.

2.Changing your email details.

2.a Under "Mail Account" you want to put in the name you would like to refer to your email account as, i.e.: My Email Account or Email ect ect.

2.b In the "Name" box, you should put the name you want people to see you as. This is the name that will say who it is from.

2.c The "Organization" box you should put in your company's name. This is optional however.

2.d Next to the "Email Address" box, you must put in your email address. This is vital otherwise people will not be able to reply to your email.

2.e The "Reply Address" box is used if you send email with this account, but you want replies sent to a different email address. Leave blank if you want replies sent to your default email address.

2.f Leave the box ticked if you want to receive mail with this account. Unless you have several email accounts and don't wish this one to receive email when you click "Send and Receive".

3.Changing the POP3 and SMTP.

3.a Click on the "Server" tab on the top.

3.b In the "Incoming Mail"(POP3) box you should put in the POP3 address your Internet Service

Provider gave you, or if you don't know it, phone them and ask them for it.

3.c In the "Outgoing mail"(SMTP) box you should put in the SMTP address your Internet Service Provider gave you, or if you don't know it, phone them and ask them for it.

3.d Next to the "Account Name" box you should type in the name of your account. It is usually

the word before the @ on your email address. I.e.: bond007 if your email address is bond007@netralink.com. Be careful though, as this is case-sensitive.

3.e In the next box is your password. Once again make sure it is correct, as it is case-sensitive.

3.f If you uncheck the "Remember Password" box, then every time you check your email it will ask you for your password.

3.g Check the "My server requires authentication" box, as this is important for sending via SMTP.

4.Connection to the Internet via Outlook.

4.a Click on the "Connection" tab on the top.

4.b If you connect to the Internet over a network and NOT by modem then select "Connect using local network".

4.c If you use a modem and phone line to connect to the internet then select this "Connect using my phone line" option.

4.d If you want to use Internet Explorer to dial up for you, or if you have other software that connects to the Internet for you select "Connect using Internet Explorer or a 3^rd party dialer" option.

4.e Now if you use a modem, you should have a Dial up Networking Connection all setup already, so next choose the Connection you wish to Outlook to use when it dials up.

4.e.1 The "Properties" button will bring up the options/properties of the Dial up Connection selected.

4.e.2 The "Add" button is used to add another Dial up Connection.

5.Advanced options for Outlook.

5.a Click on the "Advanced Tab" on the top

5.b The only options you want to change here are the "Server Timeouts" Upping the time to 2 or 3 minutes is about the best. Then click "OK" and "Close"

End.